Mercedes FAQ
For Godstone Drivers.

No. You are permitted to take your car to any garage or car service centre to have it repaired and serviced.

You can have your Mercedes serviced at the main dealer or an independent garage.

Many owners of new Mercedes-Benz cars use independent garages for several reasons. The main reason is cost. Independent Mercedes garages charge considerably less than the main dealer.

Ones that specialise in this particular marque will also carry out their work to the highest standards, often exceeding those of main dealership repair centres.

Most independent garages such as Godstone Mercedes Ltd invest heavily in the specialised equipment needed to correctly diagnose and repair German vehicles, including Mercedes-Benz models.

Independent Mercedes garages such as Godstone Mercedes Ltd employ expert, highly trained mechanics who, in many cases, have far more experience working on Mercedes cars than technicians at main dealerships.

If required, Godstone Mercedes Ltd will use genuine parts to maintain the vehicle's integrity and protect the manufacturer's warranty on the vehicle. This ensures compatibility and reduces the risk of further faults caused by incompatible parts.

Wherever possible, Godstone Mercedes Ltd will also offer you the option of quality refurbished parts as a cost-effective alternative to new parts.

Whichever option you choose, you will receive an expert installation, as well as a parts and labour warranty for maximum peace of mind.

During a Mercedes service at Godstone Mercedes Ltd, we will carefully inspect the technical and mechanical parts of the vehicle, including:

• Brakes and clutches
• Engine and gearbox
• Exhausts
• Steering
• Batteries
• Alternators
• Suspension
• Tyres

If you want to get the most out of your Mercedes, it is always best practice to get it serviced regularly.

Following your Mercedes-Benz service schedule will help ensure your car is working correctly and safely.

Regular servicing will also reduce the risk of unexpected costly repairs and help maintain the value of your Mercedes.

Using genuine Mercedes-Benz parts can help maintain the resale value of newer vehicles.

They also help provide consistent performance and will maintain the high standards that your Mercedes was built with. Godstone Mercedes Ltd will always use original parts where applicable.

Contrary to popular belief, no. Godstone Mercedes Ltd will always use original parts where applicable.

All work is completed to manufacturer standards; this means that you can have your car serviced by us without voiding the manufacturer's warranty on your vehicle.

For additional peace of mind, all repairs carried out by Godstone Mercedes Ltd are supplied with a 12-month labour and parts warranty.

The owner's manual that comes with every Mercedes-Benz car will tell you exactly how many miles to drive before you need to change the oil.

The owner's manual will also tell you what type and how much oil to use. If you require any advice or information, our team at Godstone Mercedes Ltd will be happy to help you.

When looked after and serviced regularly, Mercedes-Benz cars are highly reliable vehicles. Godstone Mercedes Ltd have been dealing with all models of Mercedes-Benz cars for over 30 years and have built up a solid reputation.